How do I return an order?

Please use our Return Portal if you want to return an individual product or whole order. 

Toolden Return Portal 

For partial returns, please use the instructions below. 

 

Partial Returns Only

Please complete the returns form, which you can find by clicking on Shipping & Returns at the bottom of our website.
Follow the below step-by-step guide on how to return your order:

  • Step 1: Download the return form.
  • Step 2: Fill in the returns form with your details and put it inside the box.
  • Step 3: Securely package your return.
  • Step 4: Arrange collection with a courier of your choice or take it to a local post office.
  • Step 5: When you return your order to us, please wait for an email confirmation that our returns team has received it.

 

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