What should I do if my item develops a fault?

Under guidelines set to us by manufacturers we will advise you of the nearest repair agent which is free of charge under your manufacturer’s warranty – please remember to register your item on the manufacturer’s website for the additional 2 years warranty.

We do not accept returns of damaged or faulty items regardless of timescale. These will always need to be taken to an authorized repair agent or the manufacturer.

Please also see our Warranty section on the website for further information (https://www.toolden.co.uk/warranty/).

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