Novuna Finance

About Novuna Pay by Finance

Novuna Personal Finance, formerly Hitachi Personal Finance, is a trading style of Mitsubishi HC Capital UK PLC, a leading financial services company with over 30 years’ experience providing innovative finance solutions that help consumers and businesses to grow and prosper across the UK.

Please note that goods purchased via PaybyFinance are to be used for personal purposes only.


Spread the costs with Toolden! 

At Toolden our mission is always to give the end user the best possible price for their tools or accessories! Price shouldn't get in the way of getting the job done, which is why we offer a wide range of finance options! We want to make power tools accessible to everyone and allow you to shop on your own terms, which is why we partnered with Novuna Personal Finance to give you the flexibility to spread your payments from 12 months up to 48 months with 13.9% APR, depending on the value of your order. With a £280 Minimum order, deposit varies from 10% to 50% of the total order value. This can be selected at the checkout based on individual preferences. 


Choose your instalment period, between:

  • Classic Credit 12 Months 13.9%

  • Classic Credit 24 Months 13.9%

  • Classic Credit 36 Months 13.9%

  • Classic Credit 48 Months 13.9%

Representative Example - Based on £1200 over 36 months, at 13.9% APR



How it works

  • Review and place your order by choosing Novuna Finance. 

  • You will be taken to the Novuna website to complete your credit application and choose the suitable instalment plan for you. 

  • Fill in your details, making sure that the name and address match the ones added on the Toolden website

  • Complete your application.


Shipping Address

Please note that the shipping address added at the checkout must match the billing address completed on the application. 


When do my repayments start?

Your monthly repayments will begin one month after your purchase has been delivered.


Are there any arrangement fees or hidden extras for credit?

No. There are no arrangement fees or hidden extras. 

Credit subject to status and affordability. Terms & Conditions Apply. Toolden Limited FRN: 654671 trading as Toolden is a credit broker for the purpose of introducing credit provided by the lender Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC. Authorised and Regulated by the Financial Conduct Authority.


Once my application is approved, what happens next?

Within minutes of your application being approved, you will be presented with the options to either e-sign or print and return your finance agreement.

If you choose to e-sign your agreement, a PDF of your agreement will be displayed on screen. You should read the agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the finance agreement Toolden will be notified and you need do nothing more. If you choose to print and return your agreement you should print the agreement, read it carefully and then sign the document following the instructions on the covering letter. This signed document should then be posted to the address shown on the covering letter of the finance agreement.

Note that products will not be allocated to your order until your completed and signed agreement is returned and received by Novuna Personal Finance. Shipment of your goods will follow soon after your agreement has been returned and received.


Will you credit score me and if so, what does this mean?

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.


If you decline my application, what is the reason?

In addition to credit scoring, Novuna also takes into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though Novuna is unable to provide you with a main reason for the decline of your application, it is usually based on one, or a combination of the following:


• Your credit score (please note that every finance company will score you differently)

• Adverse credit reference agency information

• You are considered to be overcommitted

• You are aged under 18

• Your existing account performance with other lenders


What type of information do credit reference agencies hold about me?

Some of the information is public information, for example electoral roll, County Court Judgments and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.


How do I obtain a copy of this information?

Send a request to the relevant credit reference agency, together with details of all addresses at which you have lived over the last 6 years:


• Experian Limited, Customer Support Centre, PO Box 9000, Nottingham, NG80 7WF

• Equifax Ltd., Customer Service Centre, PO Box 10036, Leicester, LE3 4FS

• TransUnion International UK Limited, Consumer Services, PO Box 491, Leeds, LS3 1WZ


The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.


If my application is not successful, can I re-apply?

Yes. We acknowledge that your circumstances change and just because we have refused a previous application, it does not mean that we'll automatically turn down a further request. We do suggest however, that you leave at least 6 months between applications.


Who is eligible to apply for online finance?

To apply for finance, you must be over the age of 18, work at least 16 hours a week, or be retired with an income. You must also be a resident of the United Kingdom and have lived in the UK for the last 12 months or more. Unfortunately, we are unable to offer online finance to residents of Eire. Homemakers aren't excluded from applying under their own names; however we will require the employment details of your spouse in order to process your application.


Can I request delivery to an address other than my home?

In order to safeguard against fraudulent applications, we regret that we're only able to deliver goods to the home address of the applicant. 


Can I apply for finance if I live in Ireland? 

Unfortunately not at this moment, we can only accept Finance applications from UK residents.


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