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  3. Delivery

Delivery

  • Where do you ship to?
  • How can I track my Royal Mail or Parcelforce delivery?
  • I have received a tracking number from Parcelforce but I am unable to track it?
  • I have received my order and it is covered in DPD tape. I have checked the box and there are bits missing what do I do?
  • My delivery is taking longer than expected
  • The courier left my package outside
  • Can I have a POD (Proof of Delivery)?
  • How much is standard delivery?
  • What courier do you use?
  • Can you hold an order for me? (to dispatch later)
  • Do you deliver on weekends?
  • How can I track my order?
  • What happens if I'm not present to receive my delivery?
  • Do you offer next-day delivery?
  • My order is marked as delivered, but I have not received it.
  • Where can I find the PIN number for delivery?
  • Can I specify the delivery date?
  • Can I specify the delivery time?
  • I paid for weekend delivery, but it was not delivered?
  • My order has been sent back to Toolden
  • Do you offer free delivery?
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